Mission and Approach
I provide practical, high-quality consulting services tailored to each client’s mission, audience, and operating context.
OMy approach blends hands-on program experience with systems thinking. I develop practical tools, train staff and partners, support data-informed decision-making, and help organizations translate complex financial empowerment strategies into services that practitioners and consumers can use.
I help organizations secure resources, demonstrate results, build durable partnerships, protect consumers, and create lasting value for the communities they serve.
Areas of Expertise
- Leadership and management consulting: Strengthening nonprofit operations, partnerships, and local, state, and national coalitions, including the Taxpayer Opportunity Network and the National Community Tax Coalition.
- Financial empowerment strategy: Designing practical approaches for free tax assistance, financial coaching, multi-benefit outreach, legacy and estate planning, and record-keeping support for self-employed and micro-business clients.
- Data, fundraising, and sustainability: Helping organizations demonstrate effectiveness, protect consumer data, secure grants and contracts, develop individual giving, and generate in-kind support.
- Training and technical assistance: Creating and delivering peer learning, one-on-one technical assistance, group training, learning management system curriculum, train-the-trainer content, and practitioner materials.
- Communications and advocacy: Developing messaging, branding, outreach, and advocacy strategies that engage consumers, stakeholders, funders, policymakers, and public leaders.
Society for Free Tax Assistance
Society for Free Tax Assistance
The Society for Free Tax Assistance is a project of JC Craig Consulting that supports tax assistance volunteers, including participants in the IRS VITA, TCE, and LITC programs, through peer engagement, training, and shared resources.

Bring your vision for your community into reality.
I help you plan for the change you want in your community. Through online and in-person engagements, I use a set of tested planning tools.
